What Information We Collect
When you use Spartan Kids, we collect a few types of information so we can deliver your order, improve our products, and stay in touch when you want us to.
Information you give us
- Account details — name, email, phone number, password
- Shipping addresses — for delivery
- Payment information — processed by our payment gateways (we never store your card number on our servers)
- Order history and preferences
- Reviews, ratings, and questions you submit
Information we collect automatically
- Device info (browser type, OS, IP address)
- Usage data (pages visited, products viewed, time on site)
- Cookies and similar technologies (see below)
How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Send order confirmations, shipping updates, and customer support messages
- Improve our products, website, and overall customer experience
- Personalise your shopping experience (recommended products, recent views)
- Send marketing emails (only if you've opted in — unsubscribe anytime)
- Prevent fraud and meet legal obligations
Who We Share Data With
We share your data only with the partners that need it to fulfil your order or run our business:
- Logistics partners — Delhivery, Bluedart, Shadowfax (for delivery)
- Payment processors — Razorpay, Cashfree (for payments)
- Analytics — Google Analytics, Mixpanel (for understanding how the site is used)
- Email service — Klaviyo (for transactional and marketing emails)
We do not sell your personal data to third parties. Ever.
Cookies & Tracking
We use cookies to remember your cart, keep you logged in, and understand how visitors use our site. You can disable cookies in your browser settings, but some site features may not work properly.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Login, cart, checkout | Session |
| Functional | Preferences, recently viewed | 30 days |
| Analytics | Usage stats (anonymous) | 2 years |
| Marketing | Personalised ads (opt-in) | 90 days |
Your Rights
Under Indian data protection law (and globally), you have the right to:
- Access the personal data we hold about you
- Correct any inaccuracies
- Request deletion of your account and data
- Withdraw consent for marketing emails
- Export your data in a portable format
To exercise any of these rights, email privacy@spartankids.in. We respond within 30 days.
Children's Privacy
Our products are for children, but our website and accounts are intended for parents and guardians (18+). We don't knowingly collect data from children under 13. If you believe we have, please contact us and we'll delete it immediately.
How We Keep Your Data Safe
- HTTPS encryption across our entire site
- PCI-DSS-certified payment processing
- Regular security audits and penetration testing
- Access controls — only employees who need data can access it
- Encrypted database storage
Contact & Updates
Questions, concerns, or requests? Email privacy@spartankids.in or write to us at:
Spartan Kids Pvt. Ltd.
14, Indiranagar 100ft Road
Bengaluru, Karnataka 560038
India
If we make significant changes to this policy, we'll notify you by email and post the updated version here.